Privacy Policy
House Plant Wholesale Privacy Policy
Effective Date: 8.10.26
Last Updated: 8.12.2026
Replaces: “Mobile App Privacy Policy” (undated, previously at /pages/mobile-app-privacy-policy-1)
This Privacy Policy describes how PPC International LLC, doing business as House Plant Wholesale (“PPC,” “House Plant Wholesale,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you visit or make a purchase from houseplantwholesale.com, create or use an account, subscribe to our marketing communications, contact our customer care team, or otherwise interact with us (collectively, the “Services”).
This Policy is issued in part to satisfy applicable privacy requirements, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”). California residents should read Sections 10 through 13 carefully.
Summary of the Most Important Points
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We use Shopify and third-party applications and technologies to operate our ecommerce store, process orders, manage accounts and subscriptions, communicate with customers, provide store functionality, and understand use of our Services.
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Some technologies may use cookies or similar identifiers. Details are provided in Section 5.
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Where applicable law treats certain disclosures as a “sale,” “sharing,” or targeted advertising, eligible consumers may have the right to opt out.
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We do not knowingly sell or share the personal information of consumers under sixteen years of age.
1. Who We Are and How to Reach Us
PPC International LLC (d/b/a House Plant Wholesale)
389 E Olive St
San Marcos, CA 92069, USA
Greenhouse and fulfillment locations: San Marcos, California and Mount Dora, Florida
Privacy contact: info@houseplantwholesale.com
PPC is responsible for personal information processed under this Policy. Our online store is hosted on Shopify Inc.’s ecommerce platform. Shopify and other providers process information as necessary to provide their services to us.
2. Scope
This Policy applies to:
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houseplantwholesale.com and pages associated with our Shopify store
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Customer accounts and wholesale account functionality
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Orders and transactions
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Subscription services offered through the store
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Email and other applicable marketing programs
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Customer care communications
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Forms, account applications, and other information submitted through the website
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Other interactions with House Plant Wholesale that reference this Privacy Policy
Third-party websites, marketplaces, applications, and services may be governed by their own privacy policies.
3. Personal Information We Collect Directly From You
Account and order information. When you create or apply for an account, place an order, or otherwise transact with us, we may collect information such as your name, business or company information, email address, telephone number, shipping address, billing address, account credentials, and order details.
Wholesale and business account information. Because House Plant Wholesale serves wholesale customers, we may collect information necessary to establish, administer, or verify a wholesale or business account, including information submitted through account forms and related applications.
Payment information. Payments are processed through Shopify and applicable payment providers. Depending on the payment method selected, payment providers process payment credentials and related transaction information. We generally receive transaction confirmation and limited payment information rather than full payment card numbers.
Communications. When you contact us, we collect the contents of your communications and information necessary to identify your account, locate your orders, and respond to your request.
Forms and applications. Information you submit through Shopify Forms, POWR forms, account applications, or other forms available through the Services may be collected and processed for the purpose indicated when the form is presented.
Reviews and user content. If you submit a product review, photograph, or other user-generated content through available review functionality, we collect the content and information associated with your submission. We use Loox to support product review functionality.
Marketing sign-ups. If you subscribe to marketing communications, we collect the contact information and consent information associated with your subscription. We currently use Mailchimp to support applicable email and marketing communications.
Subscriptions. If you enroll in an available subscription program, information necessary to establish and administer the subscription may be processed through Recharge and Shopify, including subscription selections, account information, billing-related information, and renewal information.
Loyalty and wishlist features. If you participate in available loyalty, referral, or wishlist features, information about your account and interactions with those features may be processed by the providers supporting them, including Rivo and Wishlist Plus.
Surveys, promotions, and other submissions. If you participate in a survey, promotion, contest, or other voluntary program, we collect the information you choose to provide.
4. Personal Information We Collect Automatically
When you use the Services, we and providers supporting the Services may automatically collect certain information, including:
Device and connection data. This may include IP address, browser type, operating system, device type, language settings, and related technical information.
Usage data. This may include pages viewed, products viewed, links clicked, referring pages, date and time information, and interactions with website functionality.
Approximate location. We may infer an approximate region from information such as your IP address for purposes such as shipping, inventory availability, fraud prevention, or other store functionality.
Identifiers stored on your device. Shopify and certain applications may use cookies and similar technologies as described in Section 5.
5. Cookies and Similar Technologies
We use cookies, scripts, tags, and similar technologies to operate and improve the Services. Some technologies are necessary for the operation of the store, while others support features, communications, measurement, or other functionality.
5.1 Technologies and Services Currently Used
Shopify. Shopify provides our ecommerce platform and uses cookies and related technologies for functions such as maintaining shopping sessions, carts, checkout, security, fraud prevention, localization, customer preferences, and privacy choices.
Mailchimp. We use Mailchimp to support applicable email and marketing communications. Mailchimp may process contact information, subscription status, engagement information, and related information necessary to provide these services.
Recharge. We use Recharge to support applicable subscription functionality. Recharge may process account, subscription, transaction, and related information needed to administer subscriptions.
Loox. We use Loox to support product review functionality. Loox may process information associated with reviews and other user-generated content submitted through its services.
Rivo. We use Rivo to support available loyalty, rewards, and referral functionality. Rivo may process account and activity information associated with participation in these features.
Wishlist Plus. We use Wishlist Plus to support available wishlist functionality. The service may process information regarding saved products, customer accounts, and related interactions.
Forms. We use Shopify Forms and may use POWR Form Builder to collect information submitted through forms on our website.
Store functionality. We also use applications that support functions such as product options, inventory availability, back-in-stock functionality, order limits, discounts, ordering, fulfillment, account access, and website presentation. Depending on how you interact with these features, the applications supporting them may process information necessary to provide the requested functionality.
Our applications and technology providers may change as we add, remove, or update store functionality.
5.2 Consent and Control
Where required by applicable law, non-essential technologies are subject to applicable consent and privacy controls.
You may also control certain cookies through your browser settings.
Where required by applicable law, we recognize applicable opt-out preference signals, including Global Privacy Control, in accordance with the capabilities of our website and privacy-management tools.
6. How We Use Personal Information
We use personal information to:
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Process, fulfill, and ship orders
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Process payments, refunds, credits, and other transaction-related requests
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Create, verify, secure, and administer customer and wholesale accounts
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Administer applicable subscription services through Recharge
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Provide customer care
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Communicate regarding orders, accounts, subscriptions, and Services
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Send marketing communications where permitted
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Operate loyalty, referral, wishlist, back-in-stock, and similar customer features
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Process information submitted through forms and applications
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Manage inventory, product availability, ordering, and fulfillment
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Detect and prevent fraud, abuse, unauthorized access, and security incidents
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Measure and improve the performance and functionality of the Services
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Comply with tax, accounting, consumer-protection, agricultural-shipping, and other legal obligations
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Display reviews and other content you submit where applicable
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Establish, exercise, or defend legal claims
We do not use personal information for automated decision-making that produces legal or similarly significant effects unless otherwise disclosed.
7. How We Disclose Personal Information
Service providers and contractors. We disclose personal information to providers that perform services for us or support the operation of the Services. These may include Shopify, payment providers, shipping and fulfillment providers, Mailchimp, Recharge, Loox, Rivo, Wishlist Plus, form providers, inventory and ordering applications, website applications, and professional advisors.
Marketing and technology providers. Where applicable, we may disclose identifiers, device information, engagement information, or internet activity information to providers that support marketing, measurement, and website functionality. Where such disclosure constitutes a “sale,” “sharing,” or targeted advertising under applicable law, eligible consumers may exercise applicable opt-out rights.
Business and fulfillment partners. We may disclose information as necessary to process, fulfill, ship, or otherwise administer an order or business relationship.
Corporate transactions. Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar corporate transaction.
Legal and security purposes. We may disclose information where required by applicable law or legal process, to enforce our terms or agreements, to prevent fraud or wrongdoing, or to protect the rights, property, and safety of PPC, our customers, and others.
At your direction. We may disclose information when you request or direct us to do so or when disclosure is necessary to provide a feature or service you request.
We do not provide customer lists to unrelated third parties for their own independent direct marketing by mail or email.
8. Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy our legal, accounting, and operational requirements, resolve disputes, enforce agreements, and protect our Services.
Retention periods vary according to the nature of the information and the reason it is processed. Where information is maintained by a service provider, retention may also depend on the applicable provider configuration and contractual requirements.
9. Security
We use administrative, technical, and organizational safeguards appropriate to the nature of the information we process.
Payment information is processed through applicable payment providers, and we use access controls and other safeguards intended to protect customer information.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Please do not send full payment card numbers, government identification numbers, or other unnecessary sensitive information to us by email.
10. Notice at Collection for California Residents
Depending on how you interact with House Plant Wholesale, we may collect the following categories of personal information:
| CCPA Category | Examples |
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| Identifiers | Name, address, email address, telephone number, IP address, account and device identifiers |
| Customer records | Contact information, business information, billing and shipping information |
| Commercial information | Orders, transaction history, products viewed, subscriptions, wishlist activity |
| Internet or network activity | Website interactions, page and product views, and related usage information |
| Approximate geolocation | General region inferred from IP address |
| Electronic or visual information | Communications, reviews, and photographs you submit |
| Inferences | Preferences that may be derived from interactions with our products and Services |
We collect these categories from sources including information you provide directly, information collected automatically through the Services, and information provided by service providers and business partners.
We use these categories for the purposes described in Section 6.
We do not knowingly sell or share the personal information of consumers under sixteen years of age.
Retention is determined as described in Section 8.
11. Your California Rights and How to Exercise Them
If you are a California resident and the CCPA applies to your information, you may have rights including:
Know and access. Request information concerning personal information we have collected about you and, where applicable, obtain specific pieces of personal information.
Delete. Request deletion of personal information, subject to applicable exceptions.
Correct. Request correction of inaccurate personal information.
Opt out of sale or sharing. Where we engage in activities considered a sale or sharing under the CCPA, request that we stop such processing.
Limit certain uses of sensitive personal information. Where applicable under the CCPA, request limitation of certain uses or disclosures of sensitive personal information.
Non-discrimination. We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit an applicable privacy request, contact:
Use the subject line “California Privacy Request.”
We may take reasonable steps to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by law, subject to appropriate verification and authorization requirements.
We will respond within the time required by applicable law.
Where an applicable browser-based opt-out preference signal, such as Global Privacy Control, is received and legally required to be recognized, we will process it in accordance with applicable law and the capabilities of our privacy-management systems.
Shine the Light. California residents may also have rights under California Civil Code § 1798.83 concerning certain disclosures for third-party direct marketing. We do not provide customer lists to unrelated third parties for their own independent direct marketing by mail or email.
12. Other U.S. State Privacy Rights
Residents of states with comprehensive consumer privacy laws may have rights concerning their personal information, depending on the applicability of those laws.
These rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sales, profiling, or similar processing.
You may submit applicable requests through the contact method described in Section 11. Where applicable law provides a right to appeal a decision concerning your privacy request, you may submit an appeal by replying to our decision and stating that you wish to appeal.
13. Do Not Track and Preference Signals
Some browsers provide “Do Not Track” signals. Because there is not a universally accepted standard governing these signals, our response to legacy DNT signals may vary.
Where legally required, we recognize applicable opt-out preference signals such as Global Privacy Control.
14. Children
The Services are intended for businesses and general audiences and are not directed to children under thirteen.
We do not knowingly collect personal information from children under thirteen. If you believe a child has provided personal information to us, contact info@houseplantwholesale.com so that we can address the request as appropriate.
15. Mobile Applications
This Privacy Policy applies to a House Plant Wholesale mobile application only if we offer one and the application references this Policy.
Any additional information regarding data collection through a mobile application will be disclosed within the application or through an applicable supplemental notice.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or Services.
When we update the Policy, we will revise the “Last Updated” date. Where required, we may provide additional notice of material changes.
17. Contact
PPC International LLC
Attn: Privacy
20743 Future Farm Dr
Mount Dora, FL 32757, USA
Email: info@houseplantwholesale.com