Returns & Refund Policy

We guarantee that your plants will arrive healthy!

If you receive a plant in poor condition, please contact us within 48 hours of delivery at info@houseplantwholesale.com or call (352) 388-2486. Please include photos of the affected plants so our team can review the issue and make it right.

Please note the following:

If plants arrive in substandard condition, please send us photos within 48 hours of delivery. We are happy to review eligible issues for reimbursement or replacement. Refunds apply to the plants themselves and do not include shipping costs. Only one replacement order will be issued. Please allow 3–5 business days for refunds to process.