Skip to content
ORDER MINIMUMS LOWER FOR LOCAL PICK-UP/DELIVERY ORDERS... Click HERE to View our Inventory!
ORDER MINIMUMS LOWER FOR LOCAL PICK-UP/DELIVERY ORDERS... Tap Here to view our Inventory

Returns and Refund Policy

Damages We Do and Don't Cover

We ensure all plants will arrive in healthy condition if ordered properly. Please note the following:

• If plants arrive in substandard conditions, send us a photo within 30 days and we are happy to reimburse or replace any of the damaged items.  

Refund or Replacement

Please note if you ever receive a damaged shipment from us, we are only able to issue a refund for the plants themselves and not for the price of shipping. 


• To qualify please send an email of the order to info@houseplantwholesale.com with a picture of the damaged item and shipping information.

• Only one replacement order will be issued. For refunds, please allow 3-5 business days to process. 

• If you have any issues, please bare with us as we are small business, it may take 1-2 days during the week to get back to you and fix any problems. We appreciate your patience!